At Fortuna Wholesale, we are committed to protecting your privacy and handling your personal data responsibly. This policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it.

What data we collect

We only collect personal data when you choose to contact us — for example, by submitting an enquiry through our website's contact form. This may include:

• Your name

• Your email address

• Any other information you choose to include in your message (e.g. phone number, company name, details of your enquiry)
  

We use Hostinger Analytics, a website analytics tool provided by our hosting provider, Hostinger, to help us understand how visitors use our website. This may collect data such as your IP address, browser type, device information, pages visited, and how you interact with our site. This information is collected in an aggregated or pseudonymised form and is used solely to help us improve our website and understand visitor behaviour — it is not used to individually identify you.

Why we collect and process your data

We only process your personal data where we have a valid legal basis to do so. The reasons we collect and use your data include:

• Consent — you have given us permission by submitting your details through our enquiry form.

• Performance of a contract — where we need to use your data to respond to your enquiry, provide a quote, or take steps toward a business arrangement with you.

• Compliance with a legal obligation — where we are required to provide data to authorities such as HMRC, or to comply with the law.

• Legitimate interests — where processing is necessary for our legitimate business interests, such as responding to enquiries, maintaining accurate business records, or using analytics to understand and improve how our website performs, provided this does not override your rights and interests.
  

Who we share your personal data with

We do not sell your personal data. We may share it only with:

• Agents and advisers who assist us in running our business (e.g. accountants, IT support).

• HM Revenue & Customs, regulators, and other authorities, where legally required.

• Companies you specifically ask us to share your data with.
  

We do not share your data with any third party for their own marketing purposes.

Where we store your data and how we protect it

All personal data submitted through our website is stored securely. Our website is hosted with Hostinger; enquiry data submitted through our contact form is processed through Hostinger's infrastructure. Any physical records are securely retained by Fortuna Wholesale Ltd within the UK.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

How long we will keep your data

We will keep your personal data for as long as is reasonably necessary for the purpose it was collected — typically to respond to and follow up on your enquiry. We will not retain your data for longer than necessary.

Cookies

This website uses Hostinger Analytics to help us understand how our site is used. This tool may use cookies or similar tracking technologies to collect data about your visit, such as pages viewed and time spent on our site.

You can control or disable cookies through your browser settings at any time. Please note that doing so may affect how parts of our website function.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.

• Correct any inaccurate or incomplete data.

• Request deletion of your data, where applicable.

• Restrict or object to our processing of your data in certain circumstances.

• Withdraw consent at any time, where processing is based on consent.
  

To exercise any of these rights, please contact us using the details below. If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Email: info@fortunawholesale.co.uk

Changes to this policy

We may update this privacy policy from time to time, for example as our website or business practices develop. Any changes will be posted on this page.

Last updated: 19/08/26